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Social media
In-house role, 2024 to 2025

Sublet Inn · Chicago coliving

Instagram that let renters feel the house before they toured it.

Sublet Inn runs coliving houses in Chicago. I ran its Instagram and its listings on Facebook Marketplace, Craigslist and Coliving.com, so a renter could see the place and the people before they ever toured it.

The spaces
The people
Instagram
Every listing site

The Instagram feed I ran

Sublet Inn Instagram feed
60% to 100%occupancy while I ran the content
Client
Sublet Inn, where I worked in-house
Sector
Coliving, Chicago
Built
Instagram content, listings on four sites
Status
In-house role, 2024 to 2025

The problem

A room listing does not show what living there is like.

Coliving is a lifestyle as much as a room. Renters scrolling a listing see a bed and a price, and nothing about the house they would be joining.

What I did

Two pillars: the spaces, and the people in them.

Property posts showed the rooms and the shared spaces. Community posts showed what living with your housemates is like, so a renter could feel the house before they moved in.

The same content went out on the listing sites renters use: Facebook Marketplace, Craigslist and Coliving.com.

What changed

The houses filled up.

Occupancy went from around 60% to full while I ran the content. The paid campaign in the Ads section ran over the same stretch.

60% to 100%occupancy
4places the houses were listed

Scope and limits

Occupancy moves for more than one reason. Pricing, the listings and the Meta ads in the Ads section all ran at the same time, so the content contributed to the rise and I cannot separate its share.

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Matt Smith, Chicago. matt@visibilitybuddy.com